Navi Mumbai
24X7 Helpdesk:
At AGS, professional service support has been a matter of 'Trust in our Brand'.
Our 24X7 helpdesk is equipped with the latest in technology. Our aim is to provide technical and service support at the shortest possible time so that the downtime at the customers end is put to barest minimum, thus ensuring the best utilization of the system provided to the customer. We will soon commence our command center at Navi Mumbai which monitors 'managed services' offered to our customers. Recognizing the strategic imperative of outsourcing in today’s environment, AGS will soon offer a flexible and scalable managed services program that enables customers to successfully meet the ever-changing business, technology and customer requirements. AGS managed services offering is designed to offer a true competitive advantage by focusing on strategic, operational and cost benefits that address customer’s current and future challenges and risks.
Test & Repair Center:
AGS' service operation has state of the art test equipment, a modern test facility, spare parts and a highly professional staff of technicians and service administrators dedicated to repair and the refurbishment of AGS products. AGS' service operation handles both warranty and non-warranty repairs. We repair, calibrate, upgrade & test products with the endeavor to provide fast in-house turnaround time to minimize the repair interval.
Command Center:
With our continuous business growth and customer centric services, a Command Centre has been put into place to provide optimum service to our clients which is located at Navi Mumbai. The Command Centre is well equipped with the latest in technology designed to cater to the needs of the customers. The command centre houses skilled and experienced resources to monitor all managed services activities.
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